Please note that we can only process returns and refunds for items purchased from the Loma Vista Recordings UK/EU store. The credit may be reflected in your account on your next statement depending on the issuing bank and/or billing cycle. Refunds will be credited to your account within approximately 10 business days from the date the return is received. We will notify you via e-mail of your refund once we have received and processed the returned item. Loma Vista Recordings, c/o Awesome Distro Fearless Records will reimburse your return shipping cost only for items being returned due to our error (defective product or wrong product sent). For your protection, we recommend that you use a shipping method with tracking.
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Any non-media merchandise, (t-shirt, mug etc.) that is in new condition accompanied by its original packaging and accessories, will be granted a full refund of the purchase price.Any unopened media (music CD, vinyl record, DVD) will be granted a full refund of the purchase price.If the post office is not able to find your items, please contact us at we would be happy to assist you further!Ī: Within 30 days of receipt of your order, you may return any of the following items under the stated conditions:
If you have not received your order - Most of the time, these packages are either dropped off at a safe location at your address, are being held at your local postal carrier office, or are with one of your nearby neighbours. Royal Mail 1st Class Tracked (Tracked 24®)
If you are wanting a tracking number please choose the shipping method labelled ‘Tracked’. Packages will then typically take 1-7 days depending on where you live and what you order. Only Tracked services will have an applicable tracking number. Please note that these shipping times are estimates, not guarantees.Īll orders will be shipped within 1 business day of you placing your online order. UPS Courier - Last order date: Tuesday 13th DecemberĪ: Shipping times vary based on shipping method and location. Royal Mail International - Last order date: Wednesday 1st December UPS Courier - Last order date: Sunday 12th December Royal Mail International - Last order date: Sunday 28th November UPS Courier - Last order date: Wednesday 15th December Royal Mail International - Last order date: Sunday 12th December Tracked 48 - Last order date: Sunday 19th Decemberįast Courier - Last order date: Monday 20th December When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
We comply fully with the regulations imposed by UK Customs & Border Protection and thus cannot declare your order as a "gift" or with a lesser value than is required.Ĭustoms policies vary widely from country to country you should contact your local customs office for more information. Applicable customs and duty charges at the point of delivery are to be borne by the buyer. Additional charges for customs clearance must be fulfilled by the recipient Fearless Records has no control over these charges, nor can we predict what they may be. Orders shipped outside of the UK/Europe may be subject to import taxes, customs duties and fees levied by the destination country. You will then be provided with the shipping methods and costs associated with your shipping address. To calculate your shipping cost, simply add items to your Cart, enter your shipping address, and proceed to checkout. Shipping costs vary greatly and are calculated at checkout depending on weight, destination, and shipping method. International mail via DPD, Fedex and Royal Mail. Q: What shipping methods are offered and how much do they cost?Ī: Loma Vista Recordings offers UK delivery via Royal Mail and DPD.
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